Central Carolina Hospital Re-Implements Zero Visitor Policy

Effective immediately, CCH will be re-implementing a ZERO VISITOR policy. This is based on community transmission and with the safety of our staff, patients, and the community at large in mind. Some exceptions do apply including labor and delivery and end of life care.

As the situation regarding the novel coronavirus (COVID-19) continues to evolve, so does our hospital’s response. In accordance with recommendations from the North Carolina Department of Health and Human Services, Centers for Disease Control and Prevention (CDC), and the North Carolina Hospital Association, we have made the difficult, but necessary, decision to implement a zero visitor policy. This policy will come into effect on Tuesday, December 14th. 

No visitors to admitted patients will be allowed until further notice except for the following limited exceptions:

• Pediatrics/Labor and Delivery: One WELL visitor that has been screened per patient. When possible, the designated visitor should remain the same for the course of admission.

• End of Life Care: WELL visitor permissions at the discretion of our care teams.

• Additional exceptions may be made on a case by case basis.

Patients at CCH for Outpatient Surgery or the Outpatient Clinic will be able to have one WELL visitor. This exception will allow the visitor to be screened alongside the patient prior to entering the clinic and accompany the patient to facilitate care for a procedure, treatment, or same-day surgery.

Visitors are not permitted in the Emergency Department or the Emergency Department lobby and waiting room. One WELL visitor that has been screened may accompany pediatric patients in the Emergency Department.

CCH's commitment to safety and quality care guides this decision. Please know that our staff are prepared to work with patients and assist them, as they are available, with staying in touch with loved ones via phone, FaceTime, or Skype. Thank you for your cooperation and understanding as we navigate this time of uncertainty together. This difficult decision was made with your health and the health of your loved ones in mind.