COVID-19 Update: New Visitor Restrictions Now in Place at Central Carolina Hospital

March 23, 2020

As the situation regarding the novel coronavirus (COVID-19) continues to evolve, so does our hospital’s response. Central Carolina Hospital remains committed to the safety of our patients, staff, providers, and the community at large. In accordance with recommendations from the North Carolina Department of Health and Human Services, Centers for Disease Control and Prevention (CDC), and the North Carolina Hospital Association, we have made the difficult, but necessary, decision to implement new visitor restrictions including a zero visitor policy for admitted patients. This policy will come into effect on Tuesday March 24th. 

No visitors to admitted patients will be allowed until further notice except for the following limited exceptions:

  • Pediatrics/Labor and Delivery: One WELL visitor that has been screened per patient. When possible, the designated visitor should remain the same for the course of admission.

  • End of Life Care: WELL visitor permissions at the discretion of our care teams.

  • Additional exceptions may be made on a case by case basis.

Patients in the Emergency Department will be able to have one WELL visitor. This exception will allow the visitor to enter the facility after screening and go to the patient’s bedside. No visitors are allowed to wait in the lobby or waiting rooms.

Patients at CCH for Outpatient Surgery or the Outpatient Clinic will be able to have one WELL visitor. This exception will allow the visitor to be screened alongside the patient prior to entering the clinic and accompany the patient to facilitate care for a procedure, treatment, or same-day surgery.

CCH's commitment to safety and quality care guides this decision. Please know that our staff are prepared to work with patients and assist them, as they are available, with staying in touch with loved ones via phone, FaceTime, or Skype. Thank you for your cooperation and understanding as we navigate this time of uncertainty together. This difficult decision was made with your health and the health of your loved ones in mind.