Patient Rights 

While you are in the hospital, your rights include the following:

You have the right to considerate and respectful care.

You have the right to be well informed about your illness, possible treatments, and likely outcomes and to discuss this information with your doctor. You have the right to know the names and roles of people treating you.

You have the right to consent to or refuse a treatment, as permitted by law, throughout your hospital stay, including the use of restraint. If you refuse a recommended treatment, you will receive other needed and available care.

You have the right to an advance directive, such as a living will or health care proxy. These documents express your choices about your future care or name someone to decide if you cannot speak for yourself. If you have a written advance directive, you should provide a copy to the hospital, your family and your doctor.

You have the right to privacy. The hospital, your doctor, and others caring for you will protect your privacy as much as possible.

You have the right to expect treatment records are confidential unless you have given permission to release information or reporting is required or permitted by law. When the hospital releases records to others, such as insurers, it emphasizes that the records are confidential.

You have the right to review your medical records and to have the information explained, except when restricted by law.

You have the right to expect that the hospital will give you necessary health services to the best of its ability. Treatment, referral, or transfer may be recommended. If transfer is being recommended or requested, you will be informed of risks, benefits, and alternatives. You will not be transferred until the other institution agrees to accept you.

You have the right to know if this hospital has relationships with outside parties that may influence your treatment and care. These relationships may be with educational institutions, other health care providers, or insurers.

You have the right to consent or decline to take part in research affecting your care. If you choose not to take part, you will receive the most effective care the hospital otherwise provides.

You have the right to be told of realistic care alternatives when hospital care is no longer appropriate.

You have the right to have any complaints evaluated by the approved hospital administrator, 774-2103 or 774-2106.

You have the right to know about hospital rules that affect you and your treatment and about charges and payment methods. You have the right to know about hospital resources, such as patient representatives or ethics committees, that can help you resolve problems and questions about your hospital stay and care.

You have the right to information about pain, pain relief measures, and state of the art pain management.

Below is a list of numbers that may be of value to you following your hospitalization:

Lee County Social Services: (919) 718-4690 Family Violence Prevention Services: (919) 774-8923

You have responsibilities as a patient. You are responsible for providing information about your health, including past illnesses, hospital stays, and use of medicine. You are responsible for asking questions when you do not understand information or instructions. If you believe you can’t follow through with your treatment, you are responsible for telling your doctor. You are responsible to ask for pain relief when pain first begins and to tell your doctor/nurse if your pain is not relieved.

The hospital works to provide care efficiently and fairly to all patients and the community. You and your visitors are responsible for being considerate of the needs of other patients, staff and the hospital. You are responsible for providing information for insurance and for working with the hospital to arrange payment when needed.

A hospital serves many purposes. Hospitals work to improve people’s health; treat people with injury and disease, educate doctors, health professionals, patients, and community members and improve understanding of health and disease. In carrying out these activities, this institution works to respect your values and dignity.